You have the option to self-pay OR you can check your out-of-network benefits.

Questions to ask your insurance:

Do I have out-of-network benefits for my policy?

Do I have a mental or behavioral health policy that covers out-of-network benefits?

How do I use my out-of-network benefits?

Do I have an out-of-network deductible? If so, what is it and how do I meet the deductible?

What’s a superbill? What do I do with it?

A superbill is an invoice your therapist provides you when they are not in network with your insurance panel. This invoice has information such as dates of sessions, a diagnosis code, and other personal information such as your date of birth and address.

Once you have a superbill and have confirmed your insurance coverage, you can submit this to your insurance for reimbursement. The timeframe and percentage of reimbursement depends solely upon your policy and coverage.

Yes, I ask for 24-hours notice if you need to cancel a session.

My fee for a missed session or late cancellation is the full session rate if we can’t find another time to meet in the same week.

We will meet either weekly or bi-weekly, depending on your needs and schedule availability. We will discuss this together to determine what is best for you and your specific situation.

This depends on a number of factors and what we’re specifically working on in our sessions. Sometimes people only need to come for a few months and others prefer to stay long-term. You can feel free to come for as short or long as possible until you feel that you’ve gotten what you need out of therapy.

Connecting with your therapist is essential. You want to feel heard, understood, and supported. The right therapist should create a safe, judgment free space, where you will be able to grow and heal. It is also important you find a therapist that is trained in treating the specific mental health problems that you are experiencing . For example, if you are struggling with anxiety, you want to find a therapist who is trained in treating anxiety.

Confidently between a therapist and a client is one of the most important components to the therapeutic relationship. Before starting therapy, you will be given an “informed consent” form, which explains that what you discuss in session, will not be shared with anyone. If you would like your therapist to talk to your medical doctor or psychiatrist , for example, to better coordinate care, then you will be asked to sign a “release of information” form. This form states that you are giving permission for your therapist to contact / release information to whomever you name in the release of information form.

WI state law & professional ethics require therapists to maintain confidentiality except for the following situations:

Suspected past or present abuse or neglect of children, adults, and elders must be reported to the authorities, including Child Protective Services and law enforcement, based on information provided by the client or collateral sources.

If the therapist has reason to suspect the client is seriously in danger of harming him/herself or has threatened to harm another person.

As of January 1, 2022, under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprisesem description